WHEN NEIGHBOURS COMPLAIN
I mentioned this subject previously within a different (and looooong post), but thought it might be worthwhile giving it its own page so that it's easy to find and easy to link to when need be.
When I moved into my little bungalow, it wasn't long before one of the neighbours decided to complain about my colinear which I'd erected at the peak of the roof. Bear in mind that this isn't some great big multi-element Yagi - it's a discreet white stick and doesn't cause any harm and isn't unsightly.
Of course the complainant never knocked on my door and discussed her unhappiness with me directly - she just lodged an official complaint with Bolton Town Council instead. I wasn't even aware of it until a few weeks later when a letter dropped through my letterbox.
The letter provided me with a name and an email address, so I wrote an email to the lady who had carried out the inspection and explained that I was a licensed radio amateur and it went like this....
The person I emailed rang me shortly after receiving my email and thanked me for explaining everything and she said it was both helpful and informative. She pointed out to me that her job was to take a balanced view of any complaint and after reading my letter she was going to inform the complainant that no action was going to be taken.
I think this letter was successful because it was a concise, balanced and calm response. I wasn't defensive and showed genuine concern about being a good neighbour while making it clear (in a non-threatening manner) that I had every intention of continuing with my licenced hobby and had the support of the RSGB when it comes to planning issues.
I wrote this letter after taking advice from my friend Stuart (G0IUA) who suggested I mention certain things such as the temporary nature of the antenna and the self-training and experimenting). If you find yourself in a similar position, perhaps this letter will form the building block of your response to your local council.
Stay well, 73, Tom, M7MCQ.